OREGON HUMAN DEVELOPMENT CORPORATION OUTREACH WORKER/ADVOCATE SALARY RANGE: $11.10 to $12.92 DOE plus excellent fringe benefits LOCATION: see website for current locations FINAL FILING DATE: Open Until Filled GENERAL DESCRIPTION OF POSITION: The overall responsibilities include conducting outreach activities, greeting and screening customers seeking services, conducting program eligibility and assessment, identifying community resources, providing information and referral services, providing advocacy and emergency services, and program recordkeeping. This position requires the ability to work with farmworker and low-income populations, meet monthly goals, exercise good judgment, and coordinate with a wide range of service organizations. The types and number of programs vary by location and may include homeless services, emergency services, weatherization services, employment and training, and other special projects. SPECIFIC RESPONSIBILITIES: The Outreach Worker/Advocate will: 1- Recruit targeted individuals for program participation, workshops, community meetings, surveys, and other activities by developing and distributing outreach materials, directly contacting targeted community members, networking with appropriate community organizations, and utilizing the broadcast and print media. 2- Greet customers seeking services; orient customers to and assist with a core set of self-service resources; perform initial customer screening including suitability and eligibility; provide program information; and conduct group and individual orientations. 3- Complete participant records to include eligibility documents, assessment forms, information and referral logs, volunteer and donation logs, surveys, and other records as assigned. 5- Provide participant advocacy services to assist participants in receiving needed services and to develop additional resources for services. 6- Coordinate with other internal and external staff and programs so that opportunities for participants can be maximized. 7- Maintain close professional relationships and liaisons with local service organizations in the target area. Make presentations regarding the services of assigned programs to ensure that appropriate referrals are made to OHDC programs, respond to agency inquiries concerning services to farmworkers and Latinos, and attend workshops and conferences as appropriate to maintain knowledge of issues facing farmworkers and Latinos. 8- Develop and maintain a resource file of available social service agencies and assistance providers in the target area for use in referring customers for needed services. 9- Use appropriate technology tools to accomplish job functions; understand and utilize available technology as customer service, communication, and data gathering tools. 10- Maintain files and records of individuals served, services provided, outreach activities conducted, surveys completed, and other general reporting as assigned. 11- Perform related duties as assigned by supervisor. QUALIFICATIONS: Minimum of high school graduate or equivalent required; AA or BA preferred. Demonstrated knowledge of outreach methods, interviewing and assessment techniques, provision of emergency services and referrals. Must possess knowledge of a broad range of social service and assistance providers in the target area. Demonstrated knowledge and commitment to advocate for farmworker and low-income needs. Demonstrated bilingual speaking ability and knowledge of bicultural factors related to Latino population. Should possess knowledge of the farmworker population in the target area. Demonstrated ability of work as a member of a team and to work effectively with other community agencies in the best interest of the participant and the agency. Ability of use computer systems and the Internet. A valid driver's license and reliable insured transportation required. Must have an acceptable driving record as demonstrated by a recent printout by the Department of Motor Vehicles. SEND RESUME TO: Oregon Human Development
Corporation NOTE: Proof of identity and eligibility to work in the US required upon hire. OHDC IS AN EQUAL OPPORTUNITY EMPLOYER
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